Level 2 Certificate Introduction to Cabin Crew

The primary purpose of this qualification is to provide you with an introduction to the knowledge needed to work as cabin crew. You’ll develop your understanding of the cabin crew role and the work involved, including the duties carried out by cabin crew in the crew room.

Working as cabin crew involves a diverse range of responsibilities that ensure the safety, comfort, and satisfaction of passengers throughout their journey. Our Level 2 Certificate Introduction to Cabin Crew course comprehensively covers all aspects of this dynamic role:

Safety: Learn protocols for emergencies and first aid.
Emergencies: Gain skills to handle evacuations, fires, and medical situations.
Customer Service: Develop skills for passenger satisfaction and managing challenges.
Cabin Service: Master selling techniques for onboard services.
Communication: Learn to make clear announcements and use communication systems effectively.

By completing our course, you will be well-prepared to embark on a rewarding career as a cabin crew member, equipped with the knowledge, skills, and confidence to excel in this exciting and fast-paced industry.