You’re never alone at our colleges. Our learner support services are always here to help, with advice, career guidance, and personal support to make sure you have everything you need to thrive. Whether it’s a bit of extra help with your studies, advice on your next step after college, or support with life’s challenges, we’ve got you covered.
When you study with us, we are here to help you with any personal difficulties or issues you might face whilst at college. During your time with us you have access to a Mentor and a College Counsellor who provide one to one support on a range of issues from homelessness to sexual health and concerns about your assignments. Mentors work with internal and external agencies to ensure you receive the right support to overcome barriers and help you get back on track with your programme of study.
You can also take part in our wide range of College Extra activities to keep fit and active.
Peerscroller is your go-to app to provide you with instant advice and support. This TikTok-style app is packed with over 500 short videos created by young people, for young people, offering practical guidance on all things personal, social, and emotional wellbeing.
How Peerscroller supports you:
How to access the app: Simply download Peerscroller from your app store today! To access your exclusive TSCG signup code, email safeguarding@tscg.ac.uk
You can also take part in our wide range of College Extra activities to keep fit and active.
SAP is a free, confidential wellbeing support service available to all students. It includes access to qualified counsellors and a range of online resources.
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Student Assistance Programme (SAP) Free, confidential wellbeing support is now available to all students. Learners can speak to a qualified counsellor and access online resources covering emotional, academic, and personal wellbeing.
Support includes:
How to access:
Details are available via the Student Hub. To access the app, students can request their sign-up code by emailing safeguarding@tscg.ac.uk
At Trafford College we’re committed to keeping our students and staff safe from harm. That is why we adhere to all government guidance and pride ourselves on going above and beyond to make the college a safe, happy and thriving environment for all.
Our dedicated Safeguarding team are here to help and support every student during their time at Trafford College.
If you are at risk of harm, self-harming, being bullied, being harassed or feel unsafe, our safeguarding team is here to help.
You can contact us confidentially to share your concerns:
safeguarding@tscg.ac.uk
Visit the Student Services team on campus. You will be directed from the Main Reception or email safeguarding@tscg.ac.uk
Concerns about personal safety contact the police on 999 or 101 and for concerns regarding health & wellbeing contact out of hours GP or 111.
CEOP helps children and young people under the age of 18 who are being pressured, forced or tricked into taking part in sexual activity of any kind. This can be something that has taken place either online or in ‘the real world’, or both. The CEOP Safety Centre has clear information and advice on what can be reported to CEOP, the reporting process and what will happen if you do decide to make a report. You can visit the CEOP Safety Centre and make a report directly to CEOP by clicking the Click CEOP button.
Trafford College has the skills, knowledge and expertise to deal with a range of safeguarding incidents, including:
A dedicated NSPCC helpline is now available to support anyone who has experienced sexual abuse in educational settings, or if you have concerns about someone or the issues raised. The dedicated NSPCC helpline number is 0800 136 663 and more information is available at: dedicated helpline for victims of abuse in college NSPCC.
If you, your student or someone you know is experiencing online bullying please speak to an adult you trust. You can also talk to Childline at any time on 0800 1111 or at www.childline.org.uk.
